Coordinate insurance claim documentation and follow-up for Cowan Insurance Group, using Microsoft Office, careful data entry, and skilled communication daily.

This Claims Assistant position provides administrative and service support to the Claims team. You will help ensure claims are reported, documented, and progressed accurately and efficiently. Your work will connect clients, insurers, adjusters, and internal teams throughout each claims process.

Key Responsibilities:

• Maintain accurate electronic claim files in the broker system
• Monitor information and follow up with claim stakeholders
• Prepare acknowledgements, reports, summaries, and correspondence
• Support scheduling, document preparation, reviews, and data entry
• Identify urgent matters,
  
  
  
  service concerns, and coverage issues

Requirements:

• High attention to detail when entering data and reviewing documents
• Ability to manage competing priorities and deadlines
• Discretion when handling confidential or sensitive information
• Ability to work independently and collaboratively
• RIBO licence or willingness to obtain one may be an asset

Use organized follow-through, sound judgment, and claims documentation skills to help Cowan Insurance Group progress files efficiently.