Verify income and assess affordability as an Income Officer in Anjou, Quebec, supporting automotive finance through telephone-based customer service.

Scotiabank seeks an Income Officer for an 18-month contract within its Dealer Centre of Excellence in Canada. You will verify income details, analyze documentation, and support loan growth while following established guidelines. The work requires customer-focused communication, careful comparisons, and escalation of unusual or fraudulent activity.

Key Responsibilities:

- Verify income details and documentation from automotive dealers
- Determine customer affordability under established guidelines
- Compare employment, income, and loan application information
- Report unusual occurrences or suspected fraudulent activities




- Refer exception income situations for review and resolution

Requirements:

- Previous telephone-based customer service experience preferred
- Experience verifying contract accuracy preferred
- Experience analyzing income and income sources preferred
- Knowledge of Microsoft Word, Excel, and Outlook
- French and sufficient English communication skills required

Bring income verification, affordability analysis, and customer communication skills to Scotiabank’s automotive finance operations in Anjou.

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📌 Automotive Finance Income Officer (Quebec City)
🏢 Scotiabank
📍 Quebec City