Deliver trusted energy support remotely for ENMAX, using phone, email, and live chat to resolve Albertans’ inquiries professionally. This permanent part-time role is primarily remote.As an ENMAX Customer Service Representative, you will represent the brand while providing first-contact resolution for energy customers. You will explain billing, account details, services, policies, and options clearly. The work requires analytical skills, sound judgment, computer proficiency, and sensitivity to customer needs.Key Responsibilities:Deliver positive service across phone, email, and live chatResolve inquiries involving bills, products, and recent serviceExplain account details, policies, and available options clearlyEscalate complex calls through support teams appropriatelyRecommend customer-focused products, services, and solutionsRequirements:High school diploma or G.E.D.At least one year of customer service experienceMinimum typing speed of 40 words per minuteDedicated private workspace and residence within 45 minutesFully flexible availability for rotational call centre shiftsUse customer service, analytical judgment, and computer skills to support ENMAX customers across phone, email, and live chat.#J-18808-Ljbffr

📌 Remote Call Center Customer Service Representative - Part Time - Remote (Varennes)
🏢 ENMAX
📍 Varennes