Lead retail teams at Mountain Warehouse in Ottawa, using customer service and visual merchandising to create welcoming shopping experiences. Permanent part-time work is based at Tanger Outlets.

As a Team Leader, you will guide colleagues, support daily store operations, and help exceed sales targets and KPIs. The position combines coaching, product knowledge, visual merchandising, and operational excellence. You will represent Mountain Warehouse professionally while strengthening customer connections within the local community.

Key Responsibilities:

- Coach, train, mentor, and motivate retail team members
- Oversee opening, closing, and daily store operations
- Maintain stock presentation, ticketing, and shop floor organisation




- Lead visual merchandising and uphold Health and Safety
- Resolve customer concerns and support sales targets

Requirements:

- Passion for outstanding customer service
- Confidence motivating and inspiring colleagues
- Retail experience including stock control and merchandising
- Robust communication and constructive feedback skills
- Proactive, results-driven, approachable, and trustworthy

Bring retail leadership, customer service, and visual merchandising skills to Mountain Warehouse at Ottawa’s Tanger Outlets.

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📌 Retail Team Leader Ottawa
🏢 Mountain Warehouse
📍 Ottawa