About the Role

Our client, a thriving online retail business operating out of Kimberley , is offering a unique Apprenticeship for an E-commerce Operations Assistant. This is an ideal opportunity for individuals keen to learn the intricacies of online retail operations, including order fulfillment, inventory management, and customer service within an e-commerce context. You will work alongside experienced operations managers, gaining practical skills in a fast-paced environment. This role utilizes a hybrid work model, blending in-office responsibilities with the flexibility of remote work. We seek candidates who are organized, detail-oriented, and possess a strong desire to excel in the e-commerce sector. The Kimberley location provides a strategic base for developing operational expertise. Our client is invested in nurturing talent and offering a supportive workplace for career growth in this dynamic industry.

Key Responsibilities

- Assist with processing online orders and managing shipping logistics.
- Monitor inventory levels and support stock management activities.
- Handle customer inquiries and provide excellent online customer service.
- Process returns and exchanges according to company policy.
- Update product information and listings on the e-commerce platform.




- Assist in maintaining the accuracy of online sales data.
- Collaborate with the marketing team on promotional activities.
- Participate in team meetings and operational planning sessions.

Requirements

- Strong organizational and time management skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on accuracy.
- Basic computer proficiency, including experience with online platforms.
- A genuine interest in e-commerce and online retail operations.
- Ability to adapt to a hybrid work schedule.
- Must be legally eligible to work in South Africa.
- Residency in or near Kimberley is beneficial for the hybrid model.
- A matriculation certificate is essential; further training or courses in business or administration are advantageous.

Benefits

- Competitive apprenticeship stipend.
- Hands-on training in e-commerce operations and management.
- Exposure to the fast-paced online retail environment.
- Opportunities to learn about logistics, inventory, and customer relationship management.
- A collaborative team environment in Kimberley with hybrid flexibility.
- Potential for permanent employment and advancement within the company.

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📌 Apprenticeship in E-commerce Operations Assistant (Kimberley)
🏢 Placements24
📍 Kimberley