Medical communications and emergency call handling define this full time term position with Emergency Medical Care Inc. in Dartmouth, Nova Scotia. Work on-site across days, nights, weekends, and holidays.

As a Medical Communications Officer, you will process service requests for the provincial EHS system. You may work as a call taker or dispatcher during shift operations. The position supports callers, responding agencies, and patient care through deployment plans, standardized procedures,



and pre-arrival instructions.

Key Responsibilities:

• Process incoming requests for provincial EHS services
• Dispatch appropriate resources according to established procedures
• Calm callers and provide clear direction
• Complete required paperwork and reports accurately
• Maintain an organized workspace and support safety initiatives

Requirements:

• Minimum Grade 12 education
• Current First Aid and CPR certification
• Ability to type 25 words per minute accurately
• Availability for evenings, weekends, and holidays
• Ability to complete specialized EMC training

Support Nova Scotia emergency communications through accurate call processing, dispatching, customer service, and collaborative patient-focused operations.