Physical therapy front desk coordination meets client hospitality at Axis Therapy & Performance’s clinics throughout the Greater Toronto Area. Help workflows run smoothly.

This coordinator supports therapists and clients while upholding Axis standards, policies, and safety requirements. Daily work includes schedule management, client outreach, medical request responses, cash reconciliation, and reporting. The position suits someone with customer service or hospitality experience, strong initiative, and precise communication.

Key Responsibilities:

- Monitor therapist schedules through bookings and waitlist management
- Contact initial, canceled, no-show, and wait-listed clients
- Respond to medical request inquiries received at clinics




- Complete end-of-day and end-of-month cash reconciliation
- Communicate with coordinators, therapists, and leadership

Requirements:

- At least one year of customer service or hospitality experience
- Strong attention to detail and customer service abilities
- Solid sales and communication skills
- Flexibility for day, evening, and weekend shifts
- Open-minded, adaptable approach to new workflows

Use schedule management, communication, and reconciliation skills to support excellent client experiences in physical therapy clinics.

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📌 Physical Therapy Front Desk Coordinator (Toronto)
🏢 Axis Therapy & Performance
📍 Toronto