Serve Thunder Bay members part time with banking transactions, customer service, and guidance on Northern Credit Union products and services.

Northern Credit Union seeks a temporary Member Representative for its Thunder Bay market. You will collaborate with branch teams and internal partners to address inquiries, analyze needs, and guide members through tailored offerings. The position also supports accurate financial transaction processing.

Key Responsibilities:

• Address member inquiries through courteous,
  
  
  
  effective service
• Analyze individual member needs and recommend suitable offerings
• Guide members through products and services
• Process financial transactions accurately through banking systems
• Handle cash and balance transactions within daily deadlines

Requirements:

• High school diploma and equivalent banking experience
• Customer service experience and one year proven sales experience
• Knowledge of basic Credit Union products, services, and systems
• Moderate Microsoft Word, Excel, Outlook, and office equipment knowledge
• Effective written and oral communication with members and coworkers

Bring banking knowledge, sales experience, transaction accuracy, and member-focused communication to Northern Credit Union in Thunder Bay.