Use French and English communication skills as a Financial Services Representative supporting loan applications onsite in Toronto. Help customers receive clear, accurate guidance.

SinglePoint seeks a full time representative supporting a leading financial institution. You will guide loan applications, answer eligibility questions, and document interactions in a CRM. The position includes inbound support, outbound follow-up calls, and service introductions based on customer needs.

Key Responsibilities:

- Guide customers through loan applications step by step
- Answer questions about eligibility, status, and next steps
- Follow up with prospects through outbound calls
- Record customer interactions accurately in the CRM




- Introduce additional services based on customer needs

Requirements:

- Fluency in written and spoken French and English
- Customer service or sales experience preferred
- Confident, persuasive, customer-first communication style
- Ability to navigate CRM systems and multitask
- Successful criminal background and credit checks required

Support loan customers in Toronto through bilingual communication, accurate documentation, proactive follow-up, and thoughtful financial service guidance.

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📌 Bilingual French Loan Application Representative (Toronto)
🏢 SinglePoint
📍 Toronto