Client Concierge/Staff SupervisorMedical ClinicThis is an integral role in our Medical Aesthetic/Plastic Surgery Clinic that will lead our team of providers and ensure an exceptional experience for our clients.ResponsibilitiesLead, Support and Oversee the Service Providers to ensure that each Client Receives an Exceptional and Personalized Client ExperienceManage Client Inquiries, Oversee the Scheduling of Appointments, and Resolve any Client Concerns to maintain a High Standard of Client SatisfactionLead Daily Team Meetings to update the Team and Discuss the Plan for the DayOversee all aspects of Clinic Operations: Step in where needed and be the 'Go To' for the Staff to maintain a Smooth Flow of ServicesSchedule and Oversee 'Downtime Tasks' to promote Efficient Workflow and High Team MoraleManage Services and Assist with Activities to Drive RevenueMaintain a Clean, Organized, and Aesthetically Pleasing Clinic EnvironmentHR Responsibilities: Onboarding, Training, Performance ManagementOther Administrative and Operational Tasks, as requiredRequirementsPrevious Supervisory Experience in a Customer Focused SettingDiscretion,



Sensitivity and Confidentiality in dealing with Client InformationCustomer Service and Teamwork Focused with Exceptional Interpersonal Skillsli> A Passion for the Industry and Excitement for the Positive Impact our Services bring to our ClientsExcellent Communication and Relationship Developing SkillsSelf-Motivated with a Solid Work EthicProfessional and Positive Attitude on the phone and in-personStrong Organizational, Adaptable, Task-management and Problem-solving SkillsSupervisory Experience and Ability to Lead and Motivate a TeamStrong Computer Skills and Familiarity with Scheduling SoftwareWe Offer$30/hour to start, negotiable based on experienceMonday – Friday, 8:30 am – 5:00 pm (1/2 hour lunch)Employer shared benefits packageStable Company with Dynamic Daily TasksFriendly and Supportive Work EnvironmentFulfilling, Client-Oriented ProfessionPlease apply online at hire-standard.Com or email resume to [email protected] thank all applicants for your interest, however, only those considered will be contacted.By applying to this position, you agree to receive email communication from Hire Standard.

📌 Hired - Client Concierge/Staff Supervisor (Lethbridge)
🏢 Hire Standard
📍 Lethbridge