Strides Toronto is seeking a Full-Time Help Ahead Intake Worker to manage mental health inquiries and referrals. This role supports children and youth through a hybrid work model.Join Strides Toronto as a Help Ahead Intake Worker in a full time permanent role. You will process multiple inquiries, conduct triage for mental health services, and connect clients with our partner agencies. Your experience in mental health and child services is essential to help ensure timely and effective responses to those in need.Key Responsibilities:Respond to inquiries via phone, email, and webConduct initial triage for service eligibilityDocument intake activities in real timeCollaborate with Service Navigators for client referralsEnsure compliance with privacy policies for PHIRequirements:Degree in Human Services or related fieldMinimum three years' experience in mental healthKnowledge of child mental health disordersTrained in crisis intervention and de-escalationProficiency in relevant software and toolsBring your expertise in child and youth mental health to support clients through Strides Toronto's Help Ahead program.

📌 Full-Time Help Ahead Intake Worker (Toronto)
🏢 Strides Toronto
📍 Toronto