Lightspeed is looking for a Revenue Operations Manager to join our Global Revenue Planning & Reporting team as the owner of GTM governance, operating rules, and performance tooling. In this role, you’ll define how the GTM organization runs—setting the policies, business rules, and system requirements that keep Sales, Marketing, and Finance aligned and moving in the same direction.This is a high‑ownership role for someone who thinks in systems and thrives on clarity. You’ll sit at the intersection of strategy and execution, translating GTM policy into airtight business rules and ensuring those rules are reflected accurately across every tool and process the organization depends on.What you’ll be doing:Own GTM operating rules – define and maintain the rules of engagement that govern how the GTM org works: account categorization, routing, ownership assignment, and lifecycle status definitions across Salesforce and connected systemsTranslate policy into system requirements – act as the bridge between GTM leadership decisions and Information Systems, ensuring every business rule is documented, implemented, and auditableOwn metric governance – define and maintain the metric definitions, attribution rules, and reporting standards that the business relies on to measure itself; be the authority when definitions are challenged or inconsistentGovern major GTM process changes – lead cross‑functional alignment on significant process changes from policy definition through system implementationDefine tooling requirements – identify gaps in the current GTM tooling stack, articulate requirements clearly, and partner with Systems and Data teams to deliver scalable solutionsBuild governance infrastructure – document policies, business rules, and process frameworks in a way that makes them accessible, maintainable, and usable by the teams who depend on themAnd a little bit of...Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.You write the rule before you build the workflow – policy clarity is your default,



not an afterthought.You can hold a room of GTM leaders to a definition and make them thank you for it.You close loops – when you own something, it gets done and stays done.You see governance as an enabler of speed, not a blocker of it.How you will succeed:GTM business rules are documented, current, and auditable – no tribal knowledge.Reduction in cross‑functional escalations caused by undefined or conflicting rules.Policy‑to‑implementation cycle time shrinks quarter over quarter.Core GTM metrics have a single, agreed definition that stakeholders actually use.Tooling gaps are scoped and handed off with structured requirements – not just flagged.Governance docs are maintained and usable, not shelfware.What you need to bring:5+ years of experience in Revenue Operations, Sales Operations, or a GTM strategy & operations function.Salesforce fluency – you understand how object relationships, workflows, and automation translate business policy into operational reality.Proven experience owning business rules, attribution frameworks, or operating model governance in a B2B SaaS environment.Strong cross‑functional track record – you’ve worked with IS, Data, Marketing, and Sales leadership to drive aligned decisions and system changes.Comfort working with BigQuery and Looker to validate, QA, and interrogate data that underpins business rules.Experience documenting complex policies and translating them into clear, actionable requirements for technical teams.Bachelor’s degree in Business, Finance, Operations, or a related field.Familiarity with Looker, Pigment, or Spiff is a plus.As a global company with employees and clients outside of Quebec,



fluency in English as a working language is required for this position.Benefits:Flexible paid time off and work from home policies.Equity options – because this is your company too.Contributions to your pension plan.Training opportunities to grow your skills and career.Health and wellness credit.Time off to volunteer.Interest groups, employee‑led networks, social committees, and sponsored sports teams.Computer purchase program to get your personal Macbook.Enhanced parental leave to support growing families.At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $85,000 TO $92,000CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Revenue Operations Manager - C$85,000 - C$92,000 A Year (Winnipeg)
🏢 Lightspeed
📍 Winnipeg