Support municipal operations in Whitby with accurate data entry, customer service, and administrative coordination in a frontline hybrid work model.

The Town of Whitby seeks an Operations Clerk reporting to the Manager, Administration and Analytics. You will support Operational Services Staff through communication, record keeping, dispatch, correspondence, and statistical information. The position requires administrative experience, Microsoft Office knowledge, and robust organization.

Key Responsibilities:

• Provide excellent customer service to the public and staff
• Respond courteously to telephone and email inquiries
• Operate two way radio dispatch communications
• Enter data and maintain accurate records
• Prepare correspondence, statistics,
  
  
  
  and administrative files

Requirements:

• Post secondary diploma in Office Administration or related discipline
• At least eighteen months of related administrative experience
• Understanding of municipal government functions and responsibilities
• Intermediate Microsoft Word, Excel, and Outlook knowledge
• Excellent keyboarding and multiple phone line management skills

Apply your administrative coordination, communication, and problem solving strengths while supporting the Town of Whitby’s Operational Services team.