Bilingual Client Support Specialist (Quebec City)

Bilingual Client Support Specialist (Quebec City)

06 Nov
|
Amynta Group
|
Quebec City

06 Nov

Amynta Group

Quebec City

Become a Bilingual Client Support Specialist at Amynta Group, where you will directly enhance client experiences while supporting Dealer clients and the sales team. This role demands fluency in French and English.Reporting to the Manager of Customer Experience, you will provide vital support and assistance to Dealer clients, ensuring their needs are met promptly. Your responsibilities will encompass managing customer service activities, collaborating with the sales team, and coordinating with the Marketing department for effective material distribution.



A strong focus on performance objectives and detailed documentation will be essential.Key Responsibilities:Offer exceptional customer service and supportCommunicate with sales team via telephone and emailAdminister customer service coordination activitiesLiaise with the Marketing and Distribution teamsMaintain precise CRM documentation for transactionsRequirements:Over 3 years of customer service experienceFluent in both French and EnglishExcellent negotiation and conflict resolution abilitiesExperience with CRM systems and MS OfficeCapable of thriving in a quick-paced work environmentContribute your skills in customer experience and service to Amynta Group and help drive client satisfaction.

📌 Bilingual Client Support Specialist (Quebec City)
🏢 Amynta Group
📍 Quebec City

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