## Technical Support Specialist (Bilingual – French/English)Applyremote type:Hybridlocations:Vaughantime type:Full timeposted on:Posted 3 Days Agojob requisition id:R3484**Your Responsibilities*** Act as a technical expert, resolving complex service issues with effective, long-term solutions* Guide technicians on Miele diagnostic tools, software, and service procedures* Maintain up-to-date knowledge of Miele products, technologies, and service processes* Support the launch and implementation of new products and innovations* Partner with Product Support to identify product quality trends and communicate solutions* Collaborate with Domestic Service to improve training, processes,



and technician performance* Assist with parts and accessory identification and ordering* Create and manage work orders and service documentation with high accuracy* Respond to internal inquiries with professionalism and efficiency* Contribute to continuous improvement in processes, documentation, and service quality**What we are looking for*** Bilingual (French & English) – strong communication skills required* 5–7 years of experience in residential appliance repair (field experience preferred)* Strong technical knowledge of:+ Electrical and electronic systems+ Refrigeration+ Mechanical troubleshooting+ Networking basics* Experience with CRM/ERP systems and service tools (preferred)* High attention to detail, organization, and problem-solving ability* Ability to manage multiple priorities in a rapid-paced environment* Experience with Miele products is an asset$60,000 to $70,000#J-18808-Ljbffr

📌 Technical Support Specialist (Bilingual – French/English) - C$60,000 - C$70,000 A Year (Winnipeg)
🏢 Miele
📍 Winnipeg