Become a Bilingual Current Business Case Coordinator with Manulife, supporting client insurance needs in both English and French. Engage directly with financial advisors to ensure timely processing of applications.In this vital role, you'll be the main point of contact for assigned branches, working collaboratively with Corporate and National Accounts. Your exceptional communication skills will be essential in anticipating customer needs and maintaining quality service. You will navigate the New Business process, ensuring that each file is handled efficiently and with urgency.Key Responsibilities:Build strong relationships with assigned branchesFollow up proactively on pending casesCommunicate details to customers through calls and emailsOwn designated files and monitor progressAssist in resolving obstacles for timely processingRequirements:Bilingual in English and FrenchExcellent oral and written communication skillsProven customer service experienceHigh organizational skills with attention to detailFamiliarity with life insurance products advantageousElevate customer service standards and optimize the insurance application process to support Manulife's mission.

📌 Bilingual New Business Case Coordinator (Laval)
🏢 Manulife
📍 Laval