Deliver customer support remotely from Ontario using order management and problem-solving skills to resolve inquiries and maintain robust relationships.This Customer Experience Representative role requires at least two years of relevant customer service experience. You will manage customer communication, order updates, warranty administration, and product information. The position supports key customers while coordinating with sales, operations, marketing, IT, and finance. Accurate reporting and account management help maintain consistent service.Key Responsibilities:Resolve customer inquiries about availability, pricing, orders, and policiesEnter, edit, and update customer orders accuratelyAdminister warranty credits, replacements,



and return authorizationsCoordinate customer issues with internal departmentsMonitor service performance against established expectationsRequirements:At least two years of relevant customer service experienceExcellent verbal and written communication skillsStrong problem-solving, organization, and time management abilitiesMicrosoft Office and business systems working knowledgeAvailability remotely from Ontario, Monday through FridayApply customer service, order coordination, warranty administration, and problem-solving skills in this Ontario-based remote representative role.#J-18808-Ljbffr

📌 Bilingual Customer Experience Representative (Contract) - Remote (Boucherville)
🏢 Jobgether
📍 Boucherville