Program Manager, Business & Technology Transformation - Insurance client Duration: 12 Months Location: Toronto, London or Winnipeg (Hybrid, 3x/week) Overview: Lead large, complex business and technology programs, often spanning multiple years and related projects.

Coordinate delivery across business units, technology teams and project managers to achieve strategic objectives and benefits beyond those achievable through individual projects.

Responsibilities Develop program strategies, roadmaps and business cases aligned with business goals, ensuring each underlying project has a defined business case and contributes to program outcomes.

Lead coordinated delivery across related projects, establishing governance, delivery standards, decision-making structures and appropriate controls.

Manage integrated plans, dependencies and competing priorities across scope, schedule, cost, resources, quality and risk.

Own program budgets and resource planning.

Partner with Finance on capital-versus-expense treatment of investments and accurate financial reporting.

Define and monitor benefits realization, adjusting program priorities and delivery plans to maintain strategic alignment and business value.

Build relationships with senior business and technology leaders, sponsors and delivery teams.

Resolve stakeholder conflicts, cross-project issues and competing resource demands.

Provide integrated executive reporting on program progress, financials, risks, decisions, outcomes and benefits.

Assess impacts on people, processes, systems and products, including changes that require new approaches or departures from existing practices.

Collaborate with enterprise, business and solution architecture teams to align delivery with architecture standards and information models.

Coordinate release readiness, compatibility across delivery domains,



system quality and organizational change strategies.

Ensure stakeholder and customer issues are resolved.

Coach project managers and multidisciplinary teams, provide guidance on complex delivery issues, and contribute to resource assignment, performance and development discussions.

Adapt and improve program management practices, processes and tools while maintaining audit, compliance, risk and organizational governance requirements.

Must Haves Extensive experience managing large projects and complex programs.

Ideal experience profile: 10+ years managing large projects, including 3+ years managing complex programs.

Proven delivery of multiple related projects or workstreams with significant business impact and interdependent business and technology components.

Experience developing business cases, program roadmaps, estimates and integrated plans, with accountability for business outcomes and perks.

Strong business, technical and financial acumen, including program budgeting, cost management and resource allocation.

Experience influencing senior and executive stakeholders across business units, resolving conflicts and aligning teams with competing priorities.

Strong understanding of program governance, risk assessment, controls and technical dependencies across systems and initiatives.

Ability to make sound decisions with incomplete information, navigate ambiguity, constructively challenge established approaches and adapt to changing requirements.

Experience adapting project/program management methodologies, coaching teams, supporting organizational change and improving delivery practices.

University or college education in Project Management, Business Administration or a related field, or an equivalent combination of education and experience.

Nice to Haves Relevant industry certification such as PMP, PRINCE2 or PgMP .

📌 Program Manager, Business & Technology Transformation - Insurance client 3386 (Toronto)
🏢 S.i. Systems
📍 Toronto