Lead front-end customer service through coaching, sales analysis, and department supervision. Work independently across evening and weekend shifts as required.

The Front-End Supervisor oversees department operations and staff while supporting a superior customer experience. You will coach, develop, motivate, and provide feedback to employees. The position also supports customer loyalty, accurate pricing, inventory control, and corporate initiatives.

Key Responsibilities:

• Supervise department operations and staff when required
• Coach employees and provide regular leadership feedback
• Monitor sales reports, inventory controls, and pricing accuracy
• Ensure compliance with SOP, OH&S, and food safety
• Schedule breaks, backups, and departmental activities

Requirements:

• High school diploma
• Minimum twelve months of experience
• Full knowledge of department operations and skills
• Previous cash handling experience
• Availability for evenings and weekends

Use customer service leadership, cash handling, and sales analysis to guide front-end operations and employee development.