Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board.

When you work at Tim Hortons, you’ll feel right at home.

It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where easy acts make for a lasting impression.

We’d love for you to join the team.

Because it’s the people that make Tims, Tims.

And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees.

In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee.

Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees.

In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee.

Accommodations available upon request.

People Management * Leads by example and demonstrates the importance of treating every team member and guest with respect * Assists the Restaurant Manager in recruitment and retention strategies * Reacts immediately to issues requiring attention during the shift * Provides ongoing, specific direction to team members * Encourages an exciting and fun work environment while motivating team members to meet goals * Trains,



orientates and monitors new team members, using PTS and feedback binder * Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative) * Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management * Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members * Responds to guest in a friendly manner while maintaining an appropriate sense of urgency * Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations * Assists in the running of company-wide incentive programs Operations Management *Displays knowledge of and works in compliance with applicable legislation * Complies with and enforces all Tim Hortons operating standards * Ensures that all product and packaging is properly merchandised and stocked * Responsible for shift cash procedures * Maintains operational efficiency through use of positioning charts * Supervises team members to ensure primary and secondary duties are completed * Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) * Keeps current on all new information on Portal or available through Townhall meetings * Assists the Restaurant Manager in driving sales and transactions during their shift * Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.) * Escalates to management any issues and or problems Health & Safety * Works in compliance with the occupational health and safety legislation * Knows, understands and follows safe work practices and procedures * Uses or wears personal protective equipment or clothing as required * Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner * Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone * Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Customer service background preferred * Must be able to lift 25 lbs * Previous experience in Quick Service an asset * Friendly and outgoing * Flexible schedule * Previous management experience preferred * Legally able to work in Canada

📌 Shift Supervisor (100 Mile House)
🏢 Tim Hortons
📍 100 Mile House