Education: Expérience: Education Bachelor's degree Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems,



network and Internet support to users in response to identified difficulties Provide customer service Personal suitability Client focus Organized Team player Ability to multitask Time management Experience 1 year to less than 2 years Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work workplace for Indigenous workers Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 32 hours per week

📌 user support technician (Edmonton)
🏢 Comncam Solutions
📍 Edmonton