Support insurance clients through renewals, inquiries, and policy changes as a BrokerLink Personal Insurance Advisor. Flexible work arrangements are available.

This client service-focused position serves ongoing needs while advising customers on insurance matters. You will conduct care calls, recommend solutions, process renewals, and answer inquiries. You will also quote recent business, prepare insurer documentation, and participate in training and community marketing initiatives.

Key Responsibilities:

• Answer client inquiries and conduct needs assessments
• Conduct care calls and process policy renewals
• Quote new business through outbound calls and walk-ins
• Process policy changes, applications,
  
  
  
  and insurance certificates
• Participate in training and community marketing initiatives

Requirements:

• Previous customer experience is a must
• Strong customer focus and professional service approach
• Minimum one year Personal Insurance experience preferred
• Excellent verbal and written communication skills
• Strong analytical and organizational abilities

Use customer service, insurance knowledge, and communication skills to support BrokerLink clients throughout their policy needs.