Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week Education: Expérience: Education Bachelor's degree Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Ensure smooth operation of computer equipment and machinery Supervision No supervision responsibility Certificates, licences, memberships, and courses Cisco certified network associate CompTIA Security+ Certification Information technology infrastructure library (ITIL) Certification Computer and technology knowledge Android Information Technology Infrastructure Library (ITIL)



iOS Networking software Networking hardware Networking security Extranet Intranet Internet Servers Desktop applications File management software Security software Multimedia software Word processing software Presentation software Mail server software Communication software Project management software Programming software Web service design Mapping and data visualization software Database software Python Data analysis software Java

Script MS Office MS Windows Share

Point Spreadsheet Wireless networks Computerized inventory record keeping and re-ordering system Type of experience Call centre Area of work experience Quality assurance or control Information technology (IT) service delivery Security and safety Criminal record check Transportation/travel information Valid driver's licence Work conditions and physical capabilities Fast-paced environment Tight deadlines Attention to detail Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Do you have experience working in this field? Employment terms options Morning Experience 5 years or more Employment terms options Day Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Group insurance benefits Pension plan Registered Retirement Savings Plan (RRSP) Long term perks Long-term care insurance Maternity and parental benefits Tax-Free Savings Account (TFSA) Other benefits Free parking available Learning/training paid by employer On-site amenities On-site daycare available Paid time off (volunteering or personal days) Team building opportunities Parking available Wellness program

📌 technical support specialist – information technology (IT) (Chilliwack)
🏢 Sto:lo Service Agency
📍 Chilliwack