Customer service and accurate data entry define this Americold position, supporting work orders, shipments, inventory counts, and account administration.
This Customer Service Representative role handles customer inquiries, complaints, paperwork, invoicing, scheduling, and reporting. You will coordinate with internal teams while maintaining order and inventory information. The position requires computer skills, office equipment operation, and knowledge of Warehouse Management Systems and Microsoft Office Suite.
Key Responsibilities: Respond to inquiries and complaints about orders, shipments, and inventory
Coordinate account administration and invoicing with internal teams
Generate paperwork, track orders, and update inventory records




Verify computer-generated invoices for accurate account billing
Schedule loads and maintain reports showing loads closed
Requirements: High school diploma or GED required
Zero years of customer service or clerical experience required
Accurate typing and data entry skills required
Warehouse Management Systems and Microsoft Office knowledge required
Ability to operate computers and office equipment required
Apply customer communication, clerical coordination, and data entry skills to support Americold orders, invoices, shipments, and inventory records.

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📌 Customer Service Order Coordinator (Ontario)
🏢 Americold Logistics
📍 Ontario