Become the vital link between home purchasers and our dedicated teams as a Customer Experience Concierge. Ensure a seamless homebuying journey with expert guidance and timely communication throughout.As a Customer Experience Concierge, you will serve as the primary contact for homeowners during every aspect of the homebuying process. Your role involves closely partnering with Sales, Design Centre, Construction, and Customer Care to anticipate needs and provide answers.



You will coordinate key appointments and updates to ensure satisfaction and completion deadlines are met.Key Responsibilities:Welcome purchasers and outline their journey and expectationsLiaise between purchasers and various internal departmentsRespond promptly to all purchaser inquiries and concernsSchedule all necessary post-sale appointmentsMaintain accurate records of interactions and milestonesRequirements:Post-secondary degree in a related field or equivalent experienceMinimum 3 years in a customer-facing roleKnowledge of home purchase and construction processesExceptional communication skills, both verbal and writtenStrong organizational skills and ability to manage multiple tasksLeverage your customer service skills to enhance the experience of homebuyers by ensuring transparent communication and support throughout their journey.

📌 Customer Experience Concierge - New Home Sales (Varennes)
🏢 Claridge Homes
📍 Varennes