Serve Canmore residents at the Civic Centre Front Desk using customer service, payment processing, and administrative skills. Work full time, Monday to Friday.
The Town of Canmore seeks a Customer Service Representative for its Finance team. You will greet clients, answer inquiries, process transactions, complete forms, and support municipal departments. The position also includes data entry, documentation, reconciliation, and staff training. This role supports effective Civic Centre operations and community service.
Key Responsibilities: Greet visitors, residents, and interest holders professionally
Process payments and reconcile daily cash outs
Respond to calls, emails, forms, and submissions
Maintain records, spreadsheets, documents, and reports
Train new staff on procedures and systems
Requirements: High School Diploma or equivalent
Minimum three years of customer service experience
Microsoft Office proficiency, particularly Excel
Experience with data entry and record-keeping
Strong written and verbal communication skills
Apply your customer service, financial transaction, and administrative skills while supporting the Town of Canmore’s Civic Centre.

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📌 Municipal Customer Service Representative (Alberta)
🏢 Town of Canmore
📍 Alberta