Accurate patient histories and empathetic communication define this hybrid Medical Records Intake Specialist role, with two weekly days in Toronto. Support physicians through non clinical healthcare operations.
You will speak directly with patients, collect injury and medical histories, and organize information for physician review. The work uses structured templates, internal systems, defined workflows, and training. This position offers exposure to healthcare operations while maintaining patient confidentiality under HIPAA requirements.
Key Responsibilities: Conduct outbound calls collecting detailed patient injury histories
Document information accurately using templates and internal systems
Review medical records for completeness and consistency




Standardize information to meet documentation standards
Partner with operations to improve quality
Requirements: Enjoy focused, detail oriented precision work
Communicate thoughtfully during extended patient conversations
Remain calm, empathetic, and qualified during sensitive discussions
Manage time independently and follow workflows consistently
Interest in healthcare, medicine, or operations
Apply patient communication, documentation accuracy, and organized record review to support physicians in this Toronto healthcare role.

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📌 Medical Records Intake Specialist (Ontario)
🏢 Indigo
📍 Ontario