OVERVIEW LANGUAGES English
EDUCATION Secondary (high) school graduation certificate
or equivalent experience
EXPERIENCE 3 years to less than 5 years
ON SITE Work must be completed at the physical location. There is no option to work remotely.
WORK SETTING Business
RESPONSIBILITIES TASKS Answer written and oral inquiries
Answer inquiries and provide information to customers
Perform general office duties
Answer clients' inquiries and provide information
EXPERIENCE AND SPECIALIZATION COMPUTER AND TECHNOLOGY KNOWLEDGE Microsoft Publisher
Database software
MS Excel
MS Windows
MS Word
Social Media
Spreadsheet
Google Drive
Shopify
Zoho CRM
Electronic mail
TYPE OF EXPERIENCE Call centre
ADDITIONAL INFORMATION WORK CONDITIONS AND PHYSICAL CAPABILITIES Attention to detail
Quick-paced environment
Tight deadlines
Work under pressure
PERSONAL SUITABILITY Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner

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📌 Customer service assistant (British Columbia)
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