Support hotel guests from arrival through departure as a Front Desk Agent, handling reservations, payments, telephone calls, and special needs.
This Front Desk Agent role combines guest services with clerical and reception responsibilities at a physical hotel location. Candidates need secondary school graduation, English, and robust oral and written communication. Experience is an asset, and the work calls for client focus, organization, reliability, and teamwork.
Key Responsibilities: Answer telephone calls and relay messages
Provide information about hotel facilities and services
Assist clients and guests with special needs
Calculate departure charges and receive payments
Complete clerical duties including filing and photocopying
Requirements: Secondary school graduation certificate
English communication ability
Experience is an asset
Excellent oral and written communication
Organized, reliable, client-focused team player
Bring organized guest service and dependable communication to hotel reception, reservations, payments, calls, and clerical support.

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📌 Hotel Guest Services Front Desk Agent (British Columbia)
🏢 PHI Hotel Group
📍 British Columbia