Apply collections expertise and negotiation skills as a Recoveries Officer supporting RBC clients in Mississauga, with a 3 p.M. to 11 p.M. schedule.This full time RBC position recovers outstanding Personal Loan and Card Product balances. You will analyze client information, assess recovery potential, and provide repayment options. The work also includes recommendations for litigation or third party collection agencies.Key Responsibilities:Initiate outbound and receive incoming client callsIdentify risk situations and escape when appropriateRecommend litigation or third party collection activityBalance Customer Care with effective negotiation techniquesResolve issues while mitigating operational risk and ensuring complianceRequirements:Two or more years of Recoveries or Collections experienceStrong written and verbal communication skillsProficiency with MS Excel, Word, and OutlookProven negotiation, analytical, and decision making abilitiesAvailability for scheduled evening and monthly Saturday shiftsUse collections judgment, client communication, and risk awareness to recover balances and support RBC’s customer care standards.#J-18808-Ljbffr

📌 Bilingual Project Manager / Project Engineer (Winnipeg)
🏢 RBC
📍 Winnipeg