Lead retail operations at RONA through robust team leadership and customer service. Help customers complete projects while supporting daily store performance.
The Department Manager supervises work according to priorities and company requirements. This role includes merchandising, replenishment, promotional activities, and department staffing. You will coach teams, resolve issues, and help ensure customer needs are met.
Key Responsibilities: Supervise work according to priorities and company requirements
Resolve issues while ensuring customer satisfaction
Carry out merchandising duties directed by the Store Manager
Supervise the department replenishment process
Coach, encourage, and motivate teams
Requirements: Five years of experience in personnel management
Experience managing a retail business
Strong leadership skills and resourcefulness
Autonomous approach to department responsibilities
Excellent communication skills
Bring retail management, leadership, and customer service strengths to support RONA’s department operations and exceptional customer experience.

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📌 RONA Retail Department Manager (Quebec City)
🏢 Rona
📍 Quebec City