About Retyche

Retyche resells pre-loved luxury handbags and accessories, in our Montréal boutique and online at retyche.com and through our social media.

Our ambition is to become the go-to destination for pre-loved luxury bags and accessories.

The role

We’re looking for a Sales & Customer Relations Manager who lives these values and wants to grow with us as we expand. You’ll lead our boutique team, build a loyal client community, and make every visit feel personal.

What you’ll do
Lead, coach and inspire the boutique sales team
Build and grow a client book through appointments, follow-ups and private events
Own weekly and monthly sales targets, and track the results
Bring clients to us through outreach, events and partnerships, not just foot traffic
Uphold our curation standards for authenticity, condition and presentation




Work closely with our online and marketing team, because we are digital-first and the boutique is part of a bigger client journey
Work closely with the team to insure all operations are running smoothly, both for our clients in store and online.

What you bring
3+ years in luxury retail, including team leadership
A track record of building loyal clients and closing high-value sales
Robust knowledge of luxury handbags and accessories. Pre-loved or consignment experience is a plus
Fluency in French and English
Availability on weekends and during the holiday season

Why join us
A growing brand with a loyal community
A real voice in shaping the boutique’s next chapter

📌 Sales & Customer Relations Manager Montreal (Canada)
🏢 RETYCHE
📍 Canada