Support residents through Housing First principles and crisis management at Carruthers Enhanced Supportive Housing in Ottawa. This is a full-time, 40-hour work week.
The Supportive Housing Worker serves adults aged 18 and over who have experienced long-term shelter use. You will provide semi-independent housing support, build rapport with residents experiencing mental health or substance use challenges, and coordinate with caseworkers and partner agencies. The work includes life-skill development, harm reduction, trauma-informed care, and accurate documentation.
Key Responsibilities: Maintain secure, encouraging residential environments and community connections
Support residents through crises and fundamental needs
Update care plans with caseworkers and follow resident agreements




Prepare meals and maintain cleanliness across residential units
Document daily logs, reports, care plans, and required statistics
Requirements: Social services degree or diploma, or current enrollment
Minimum two years working with homeless populations
Housing, residential, or harm reduction experience
Crisis management, counselling, and written communication skills
Recent Criminal Record Check and robust organizational skills
Bring Housing First knowledge, compassionate crisis support, and organized documentation skills to John Howard Society of Ottawa residents.

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📌 Supportive Housing Worker Ottawa (Quebec City)
🏢 John Howard Society of Ottawa
📍 Quebec City