Lead front desk operations with solid supervision and communication skills as a Residence Services Lead supporting daily procedures and staff.
This Residence Services Lead complements the Residence Services Supervisor and may assume delegated supervisory responsibilities. The role supports front desk operations, staff development, administrative work, room inspections, and service standards. It also requires accounting functions, conflict resolution, effective letters, and adaptable leadership during changing management situations.
Key Responsibilities: Supervise front desk operations and related staff
Establish routines for night clerks and security
Inspect rooms and maintain physical plant standards
Complete assigned administrative and accounting functions
Assist with staff training and development
Requirements: Recognized college diploma or university degree
Minimum one year industry or equivalent management experience
Superior verbal and written communication skills
Ability to manage multiple projects simultaneously
Ability to provide leadership to staff
Bring front desk supervision, communication, accounting, and staff leadership skills to daily residence services operations.

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📌 Residence Services Front Desk Lead (Ontario)
🏢 Campus Living Centres
📍 Ontario