AboutMACKAGE
Specialistsinallseasonprotectionsince1999,Mackagemergesthefinest,mostresponsibleleathers,downandwoolswithluxuryforwarddesign,anapproachthatyieldsuncompromisingconstruction,envelopingcomfortandsignaturesilhouettes.

Aglobalouterwearleaderdefinedbyacommitmenttoexceptionalquality,purpose,andperformancewithafocusonaestheticinnovation.

Mackageiscommittedtoemploymentequityandinvitesapplicationsfromwomen,visibleminorities,Aboriginalpeoples,personswithdisabilities,LGBTQ2S+personsandotherwisemarginalizedpersons.

StoreManager
AsStoreManager,youareanintegralpartofourbrands’imageandstoreperformance.

Whatyou’lldo:
Salesandcustomerservice

MaximizethestoresalesandKPIstoachievestoresalestargets.

Monitorsalesfloorandzonecoveragetodrivesalesandmaintainacustomerfocuscentricenvironment.

EnsureproactiveclientengagementleveragingCRMandgrowingtheclienteledatabase.

Inspireandmotivatetheteamtohighperformanceandexceptionalcustomerservice.

Leadership

Monitor,developandleadtheteambyshowcasingapositiveenvironmentinwhichmembersparticipate,cooperateandcollaboratewitheachother.

PartnerandcollaboratewithmanagementandHQpartnerseffectively.

Activelybench,recruit,hireanddeveloptoptiercandidatesthatwillrepresentMackageasbrandambassadors.





Manageoperationaltasksontimerelatingtoreports,payroll,schedulingandinventorymanagement.

Modelandensurestorepoliciescomplianceareachievedandcommunicated.

Respondandadapttochangingdemandsofthebusinessandcreateactionplansrelatingtoopportunitiestosupportcustomerexperiencewhilefocusingonstrategic,operational,andleadershipexcellence.

Conductweekly,monthlyandquarterlyperformanceevaluationswithintheteamandmanagethestoreturnovertosupportretention.

Operations

Providepropertraininganddevelopmentonproductknowledgeandsellingceremony.

Ensurepropermaintenanceandorganizationofthestorestandardsfrontandbackofhouse.

Handlecustomerinquiries,concernsandreturnseffectively.

Overseethedailyoperationswhilemanaginginventorylevelsandlosspreventionbestpractices.

Whatyou’llneed:

Minimumoffive(5)yearsexperienceinapreferredfashionluxuryretailenvironment,three(3)years(atleast)asastoremanager.

Strongleadership,result-orientedandsolidbusinessacumen.

Excellentwrittenandverbalcommunicationskills.Multilingualisaplus.

Musthaveateamcentricattitudeandproactivemindset.

Exemplaryselling,trainingandcustomerserviceskills.

Abilitytomulti-task,organize,andprioritizeworkload.

KnowledgeofMicrosoftOfficeSuiteandPOSoperatingsystems.2

Wewanttogettoknowyou
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📌 Store Manager - CF Pacific Center (British Columbia)
🏢 APP Group (MACKAGE and SOIA&KYO)
📍 British Columbia