Support hospital telecommunications at Red Deer Regional Hospital using emergency paging, call transfer, and critical thinking skills. This is regular part-time work.
Health Shared Services seeks an Administrative Support III for its Switchboard program. You will provide telecommunication services, support emergency activations, and manage on-call schedule updates. The work requires Microsoft Office proficiency, medical terminology, and strong communication in a high-volume environment.
Key Responsibilities: Answer incoming calls according to EXPLICIT Values
Transfer calls to appropriate people or departments
Operate overhead paging and alphanumerical messaging systems
Monitor fire panels and respond to audible alarms




Announce Emergency Response Code activations
Requirements: Grade 12 or equivalent and medical terminology certificate
Minimum six months recent switchboard or equivalent experience
Typing speed of at least 40 words per minute
Intermediate Microsoft Office skills with Word, Excel, and Outlook
Ability to work all operationally required shifts
Use accurate call handling, emergency communication, and privacy practices to support Health Shared Services at Red Deer Regional Hospital.

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📌 Hospital Switchboard Administrative Support (Alberta)
🏢 Alberta Health Services
📍 Alberta