Support Manulife’s Canada Retirement clients as a Bilingual Administrative Coordinator in a hybrid setting, processing transactions and managing priorities.
This administrative role supports the Plan Administration Support team within Plan Member Services. You will handle detailed requests, communicate professionally, and organize changing priorities. The work focuses on accurate, timely service for internal and external clients while supporting high-volume periods.
Key Responsibilities: Process urgent and complex retirement plan transactions
Gatekeep shared email inboxes accurately and efficiently
Request specialized reporting through internal processes
Execute team tasks during high-volume periods
Identify opportunities to improve internal process efficiency
Requirements: Bilingual English and French communication skills
Relevant customer-centric setting experience
Exceptional problem-solving and organizational skills
Strong attention to detail and consistency
Ability to anticipate needs and impacts
Bring bilingual communication, administrative precision, and retirement transaction skills to Manulife’s Plan Member Services team in a hybrid role.

#J-18808-Ljbffr

📌 Bilingual Retirement Plan Coordinator (Quebec City)
🏢 Manulife
📍 Quebec City