Compensation: CAD 60,000 - CAD 80,000 - yearly
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe inthe power of people and their stories. We aim to attract top talent, nurture the potential ofour employees, and create space for everyone to thrive. Our Guiding Principles are thefew key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled
Job Description The Inventory Analyst, Print is responsible for managing omni-channel inventory to meet business performance goals and customer experience, and provide insight and analysis into the business. The analyst seeks to maximize product availability, minimize unproductive inventory, and improve margins.
KEY PERFORMANCE METRICS
Support sales of storytelling
Allocation analysis
Article (ISBN) set up accuracy
On time allocations
Sell through targets
Monthly story planogram readiness
Forecast accuracy
% in stock performance (Stores & DC)
Inventory weeks of supply
Returns rate
Inventory productivity
Store Help ticket within SLA
Minimize UPS costs
KEY ACCOUNTABILITIES
Functional
Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand
Provide insights from analysis on inventory and business performance
Review DC and store forecast exceptions to maintain forecast accuracy
Manage and maintain SAP replenishment parameters at the store, online, and DC level to ensure in-stock and weeks of supply targets
Manage returns to meet the Merchandise Category returns target
Communicate effectively with other functional teams (e.g. Category Management, Store Operations, Distribution Centre)
Work with vendors to ensure timely reorders/reprints of required inventory
Resolve store-reported inventory problems within service level agreements




Maximize margin and product availability through effective sourcing decisions
Develop and improve functional processes and reporting
Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customers
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
People
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Cultural
Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization
SCOPE
Reports to: Manager, Planning & Inventory
KEY RELATIONSHIPS
Internal:
Category Managers
Distribution Centre
Retail Operations
External:
Qualifications Work Experience / Education / Certifications
2-3 years of in-store experience at Indigo Books & Music comprising a thorough familiarity with store-level operations at leadership level, outstanding product knowledge and keen analytical insight into business operations
Alternatively, qualified candidates may have 2-3 years of analytical experience with emphasis on inventory management (ideally in a retail environment) and should have knowledge of ERP systems (SAP)
University/College degree in Business, Engineering, Math or similar program
Excellent analytical, communication and interpersonal skills
Strong user of MS Excel or MS Access
Customer focused with a strong focus on team work
Strong and creative problem solving skills with a desire for continuous improvement
Additional Information At Indigo,



all applications submitted are reviewed in detail by our HR team.In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected]
This posting is for a current opportunity within Indigo
Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].
We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.
This posting is for a current chance within Indigo.
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📌 Inventory Analyst (12 Months Contract) (Ontario)
🏢 Indigo-Books-
📍 Ontario