TD Canada Trust seeks a Personal Banking Associate in Laval, Quebec, skilled in customer service transactions and banking advice.
This branch role supports existing and prospective TD customers with financial needs. You will provide day-to-day advice, resolve banking problems, explain digital services, and guide customers toward appropriate solutions. Strong communication and organization support accurate, compliant service.
Key Responsibilities: Engage customers in advice needs and service transactions
Resolve customer problems related to banking solutions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate contacts and solutions
Complete business processes accurately and on time
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Solid customer experience and communication skills
Support Laval customers through banking advice, digital education, problem resolution, and accurate Personal Banking Associate service.

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📌 Personal Banking Associate Laval (Quebec City)
🏢 TD Bank Group
📍 Quebec City