SaaS Customer Support Analyst | Accounting Focus | Hybrid (Alberta)

SaaS Customer Support Analyst | Accounting Focus | Hybrid (Alberta)

06 Nov
|
Canadian Helicopters
|
Alberta

06 Nov

Canadian Helicopters

Alberta

Actionstep seeks a Customer Support Analyst to join our rapid-growing support team. Reporting to the Customer Support Team Leader, you will provide exceptional service as the first contact for users on our in-house CRM platform.
With a minimum 3 years in a Help Desk or customer service role, you will diagnose root causes, guide users, and document knowledge. The role supports Pacific/Mountain hours and involves ticket management, live screenshares, and cross-team collaboration.

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📌 SaaS Customer Support Analyst | Accounting Focus | Hybrid (Alberta)
🏢 Canadian Helicopters
📍 Alberta

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