Customer advice and digital banking define this Personal Banking Associate position at TD Canada Trust in Sainte-Marthe-sur-le-Lac, Quebec. Work 37.5 hours weekly.
As a Personal Banking Associate, you will support customers with banking solutions, service transactions, and problem resolution. You will guide customers toward appropriate staff for recent accounts, investment advice, and other needs. The position requires customer experience skills, banking process knowledge, and sound judgement with confidential matters.
Key Responsibilities: Engage customers in advice, transactions, digital education, and problem resolution
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking




Support scheduled cash and non-cash frontline transactions
Complete accurate processes, documentation, and regulatory requirements
Requirements: High School diploma and/or one year relevant experience
Obtain IFC or equivalent within 90 days
Post-Secondary or Undergraduate degree preferred
Proficiency with MS Office, branch software, and internet
Robust communication, organization, planning, and time management skills
Bring customer service, banking solutions, digital education, and relationship-building skills to TD Canada Trust in Sainte-Marthe-sur-le-Lac.

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📌 Personal Banking Associate TD Canada Trust (Quebec City)
🏢 TD Bank Group
📍 Quebec City