Manage customer orders with accuracy and robust communication at Give & Go, supporting manual and EDI purchase orders through fulfillment. Build trusted connections across customers, brokers, and internal teams while coordinating timely service.
As a Customer Service Representative, you will support internal and external customers for Give & Go Prepared Foods Corp. Your work covers order entry, delivery coordination, invoicing, customs issues, and customer solutions. Collaboration with Sales, Finance, Shipping, Demand Planning, Planning, Production, and Quality Assurance keeps requests moving.
Key Responsibilities: Process manual and EDI purchase orders accurately
Coordinate customer pickups, deliveries, and invoicing
Resolve customs and transportation issues en route




Manage overages, shortages, and damages investigations
Document procedures and share process knowledge
Requirements: High school diploma or equivalent
At least one year of office customer service experience
Strong attention to detail and accuracy
Excellent communication, time management, and follow-up
Microsoft Office knowledge, including Word, Excel, and SharePoint
Bring customer service, order coordination, problem-solving, and accuracy to Give & Go’s growing baked goods operation.

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📌 Customer Order Service Representative (Ontario)
🏢 Give and Go Prepared Foods
📍 Ontario