Support pediatric patient access at CHEO as a bilingual Patient Service Clerk, using Epic registration, scheduling, and family communication skills daily.
This Patient Service Clerk schedules appointments, registers patients, prepares charts, maintains patient lists, verifies billing slips, and supports clinic operations. The position uses Epic, including Cadence, Referral Management, workqueues, Inbasket communication, and patient records. You will coordinate referrals, interpreters, check-ins, check-outs, follow-ups, and recall lists while communicating with families and clinical teams.
Key Responsibilities: Create patient profiles and complete registration in Epic Cadence
Input, scan, update, and manage electronic referrals
Schedule appointments, interpreters, clinic orders, and follow-ups




Greet families, verify demographics, collect fees, and complete check-ins
Monitor workqueues, maintain charts, supplies, files, and clinic equipment processes
Requirements: Secondary School Graduation Diploma
Approximately six months of related experience
Knowledge of Epic, Sunrise, and Outlook
Bilingualism in English and French
Criminal Record Check and effective customer communication
Bring bilingual communication, Epic experience, scheduling accuracy, and patient registration skills to CHEO’s pediatric ambulatory care services.

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📌 Bilingual Patient Service Clerk (Quebec City)
🏢 CHEO
📍 Quebec City