Are you passionate about delivering world‑class client experiences within the luxury retail industry? Adecco is recruiting for a Maison Host to join a prestigious luxury jewelry and watch Maison in Downtown Toronto. This is an exceptional prospect for professionals from luxury retail, fine jewelry, watches, fashion, hospitality, private client services, or premium concierge environments who excel at creating highly personalized and memorable experiences.

As the first impression of the Maison, you will play a pivotal role in cultivating lasting client relationships and delivering the impeccable service standards expected of one of the world's most respected luxury brands.

This role is particularly appealing to candidates with experience in luxury retail brands, fine jewelry, luxury watches, designer fashion, five‑star hotels, private member clubs, premium automotive brands, or concierge services looking to further their career in the luxury sector.

Pay rate: $22.00 - $26.00/hour

Location: Toronto, ON

Job type: Temporary | Full‑time

Here's why you should apply:

Paid weekly accurate and on time

Strong health and safety programs

Medical and dental benefits once qualified

Free training programs

New and quicker onboarding process

Temporary position that could lead to a permanent position

Responsibilities
Deliver an Exceptional Luxury Client Experience

Deliver a seamless white-glove welcome experience for VIP clients and guests entering the Maison.

Serve as the first point of contact for all visitors entering the boutique





Confirm appointments and escort clients to their designated Sales Associate

Provide information about the boutique, products, and services while ensuring a seamless client journey

Maintain a polished and professional presence that reflects the prestige of the brand

Guest Reception & Concierge Services

Coordinate guest arrivals and manage showroom traffic flow

Direct clients to the appropriate Sales Associate or Manager

Curate a refined hospitality experience, ensuring every client receives attentive and personalized service throughout their boutique visit.

Anticipate client needs and ensure every visitor receives personalized attention

Customer Service & Communications

Manage inbound phone calls in a professional and courteous manner

Respond to customer inquiries via email and chat

Assist clients with questions regarding boutique services, operating hours, appointments, and repair processes

Resolve inquiries efficiently while maintaining a luxury service standard

Brand Ambassador Responsibilities

Uphold all boutique, corporate, and client experience protocols

Ensure compliance with established service standards and customer experience guidelines

Represent the brand with professionalism, confidence, and enthusiasm





Maintain a welcoming and elegant boutique atmosphere at all times

Qualifications
Required

Bachelor's degree in Fashion, Retail, Hospitality, Business, or a related field preferred

Minimum one year of experience within luxury retail, fine jewelry, watches, designer fashion, premium hospitality, private clubs, luxury travel, concierge services, or high-touch client experience environments is highly valued.

Strong verbal and written communication skills

Outstanding customer service and interpersonal abilities

Proficiency with Microsoft Office applications

Professional, polished, and confident presentation

Strong organizational and multitasking skills

Ability to work effectively in a fast‑paced luxury retail environment

Must be legally eligible to work, and reside in Canada

Preferred

Experience within luxury retail, jewelry, watches, fashion, hospitality, or premium customer service

Multilingual abilities are considered a strong asset

Passion for luxury brands and exceptional client experiences

Career-focused individual with a desire to grow within the luxury retail industry

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

#J-18808-Ljbffr

📌 Maison Host (Ontario)
🏢 Adecco
📍 Ontario