Personal banking support and client engagement anchor this CIBC opportunity, helping people manage accounts and products from an in office banking centre.
As a Client Engagement Associate within Personal and Business Banking, you will provide first-line support for day-to-day banking needs. Apply client service, financial products knowledge, problem solving, and digital literacy during questions and transactions. You will proactively identify when clients need other CIBC team members, helping them pursue their financial goals through meaningful interactions.
Key Responsibilities: Provide first-line support for clients’ daily banking needs
Assist with account management and product questions
Make client interactions meaningful and purposeful




Take accountability for client issues and solutions
Promote mobile banking applications for easier account management
Requirements: Passion for people and relationship-based client service
Strong listening, questioning, and problem-solving abilities
Curiosity and motivation to grow banking knowledge
Respect for trust, teamwork, accountability, and diverse perspectives
Availability for 15 weekly hours and changing banking centre hours
Bring relationship-building, problem solving, and financial services knowledge to CIBC’s client-focused banking support in Winfield.

#J-18808-Ljbffr

📌 Personal Banking Client Associate (Ontario)
🏢 CIBC
📍 Ontario