Customer order management and accurate order entry define this Customer Service Representative role at Give & Go. Support internal and external Customers professionally.
This Customer Service Representative manages manual and EDI purchase orders from entry through delivery. The work includes invoicing, transportation issues, customer relationships, and communication with Sales, Finance, Shipping, and Demand Planning. Give & Go seeks someone detail-oriented, organized, and solution-focused.
Key Responsibilities: Manage end-to-end manual and EDI purchase order processes
Coordinate accurate order entry, pickup, delivery, and invoicing
Resolve en-route customs and transportation issues
Communicate customer requests across Planning, Production, QA,



and Shipping
Document department processes and share knowledge with coworkers
Requirements: High school diploma or equivalent
At least one year of office customer service experience
Robust attention to detail, accuracy, and time management
Excellent communication and problem-solving skills
Microsoft Office knowledge, including Word, Excel, and SharePoint
Use customer service, order accuracy, and communication skills to support Give & Go’s complete customer order process.

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📌 Customer Order Management Representative (Ontario)
🏢 Give and Go Prepared Foods
📍 Ontario