Support clients and visitors as a Client Services Assistant in Hamilton, Ontario, using reception, intake, scheduling, and administrative skills onsite.
Hamilton Urban Core Community Health Centre seeks a Client Services Assistant for its Substance Use Health program. You will serve as a first contact within a multidisciplinary health care team. The position supports community members through access, registration, appointments, records, and document systems.
Key Responsibilities: Welcome visitors and assess individual needs
Schedule client, specialist, and diagnostic testing appointments
Prepare, update, retrieve, and file charts
Maintain databases, inventory, and document systems
Initiate crisis response procedures when necessary
Requirements: Relevant education and health or community setting experience
Advanced Microsoft Excel and Office knowledge
Solid verbal and written communication skills
Excellent organization, accuracy, and problem-solving abilities
Willingness to work various shifts and extended hours
Bring organized client intake, appointment scheduling, and records support to Hamilton Urban Core’s Substance Use Health services.

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📌 Client Services Assistant Substance Use Health (Ontario)
🏢 Hamilton Urban Core Community Health Centre
📍 Ontario