Support customers remotely from Canada through email, chat, and phone while using contemporary computer skills and fluent professional English.
As a Customer Happiness Advocate, you will answer inquiries for a small technology company whose customers come first. The five-day schedule can include evenings, nights, and weekends across 24/7 support. Independent work, deadline management, and personal customer conversations are central to this position.
Key Responsibilities: Answer customer inquiries through email, chat, and phone
Manage phone calls, simultaneous chats, and emails daily
Identify issues and provide helpful customer solutions
Respond in real time with high-quality answers
Complete follow-up documentation after each ticket
Requirements: Hold a work permit from Canada, Finland, Spain, or the UK
Use G-Suite, presentation software, Slack, and Zoom
Demonstrate fluent professional English proficiency
Type at least 50 words per minute
Communicate clearly while multitasking independently
Bring customer support, real-time communication, and problem-solving skills to this remote Customer Happiness Advocate position.

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📌 Remote Customer Support Advocate Canada (Ontario)
🏢 Zim Directory
📍 Ontario