Lead residential warranty field operations at Hopewell through customer care, construction assessment, and coordinated repairs across designated job sites.
This hands-on lead role supports Warranty technicians through direct leadership, coaching, and workload prioritization. You will inspect homeowner concerns, coordinate trades, and communicate repair plans. The role connects homeowners, trades, Construction, and Warranty teams while supporting consistent service standards.
Key Responsibilities: Lead daily Warranty field operations and support technicians
Conduct inspections and assess construction deficiencies
Coordinate repairs with trades and internal teams
Communicate inspection findings, timelines, and completion
Document decisions, findings,



and completed work accurately
Requirements: Five or more years in residential construction customer care or warranty
Knowledge of Alberta Recent Home Warranty requirements
Experience leading, coaching, or mentoring others
Valid driver's license and travel between communities
Proficiency with Microsoft Office applications
Apply residential construction knowledge, field leadership, and homeowner communication skills to Hopewell's Warranty operations and repair coordination.

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📌 Residential Warranty Field Lead (Alberta)
🏢 Hopewell Residential
📍 Alberta