Customer Service Full Time North Vancouver, BC $45,000 CAD per year

Love a Fast-Paced Day? Run the Front Desk at Hear at Home

Hear at Home isn’t a quiet clinic where the phone rings once an hour. We’re a boutique hearing clinic with 375+ five-star reviews , and our front desk plays a big role in keeping that reputation strong.

We’re looking for a Front Desk Customer Care Coordinator who enjoys a busy day, stays organized when things move quickly, and takes pride in creating a polished client experience.

If you like solving problems, helping people, and keeping a schedule running smoothly, keep reading.

The Role
This is a high-energy front desk position . You are the first person clients interact with and the one who helps keep the clinic running smoothly.

You will:

Answer incoming calls and assist clients with professionalism and warmth

Welcome clients as they arrive and guide them through check-in

Manage a busy appointment schedule and adjust when things change

Process payments and ensure billing details are accurate

Keep the front desk organized and running efficiently

What Makes Someone Great in This Role

Naturally warm and polished You enjoy working with people and make clients feel comfortable right away.





Highly organized You’re detail-oriented and like keeping systems running smoothly.

Calm under pressure You can handle phones, clients arriving, and schedule changes without getting flustered.

Comfortable with technology Strong computer skills are essential. Experience using Mac systems is helpful.

Healthcare experience Experience in a health or clinic environment is a strong asset.

Why People Like Working Here
Schedule Monday to Friday, 9:00 AM to 5:00 PM . No evenings or weekends.

Salary $45,000 per year.

Benefits Comprehensive health benefits after the probationary period.

Work Workplace A beautiful boutique clinic with a small, professional, supportive team.

Meaningful Work Helping people hear better genuinely improves their quality of life.

A Quick Note
This is a busy, professional clinic environment . If you enjoy an active day where things move quickly and clients are always being helped, you’ll likely thrive here.

How to Apply
Please send your resume along with a short note telling us why you’d be a great fit for the front desk at Hear at Home .

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📌 Front Desk Client Care Coordinator (British Columbia)
🏢 Collage
📍 British Columbia